As an EAP customer, our Critical Incident Response service offers wellbeing support following significant events impacting your staff, such as workplace accidents or sudden illness or loss of a team member.
Our team is equipped to provide urgent onsite attendance to address both the immediate needs of the affected individuals and the organisation as a whole.
In addition to onsite assistance, we provide remote strategic support via phone or video consultations to assist your key leaders effectively manage the incident and ensure the wellbeing of their teams.
Our approach is compassionate and responsive, prioritising the emotional and psychological needs of those involved. We work closely with your leaders to develop a tailored response strategy, providing guidance and support throughout the incident.
Our goal is to help your organisation navigate the challenging situation, minimise the impact on staff wellbeing, and facilitate a supportive and caring environment for all employees.
With Empatia's team alongside you, you can have confidence in your organisation’s ability to manage critical incidents effectively and support staff during difficult times.