Empatia offers comprehensive training and professional development services tailored to meet the unique needs of your organisation.
These services complement our EAP support and are sometimes included in onsite wellbeing visits. Additionally, we offer training and development for Christian organisations that are not EAP customers.
Our training programs are offered both onsite and online, providing flexibility to accommodate your employees' schedules and preferences. These sessions are available in half-day or full-day packages, ensuring they can easily be integrated into your organisation's workflow.
Our expert consultants are equipped with a rich array of training materials. In addition, they’re encouraged to personalise the content by incorporating their own experiences, stories, and anecdotes, making the learning experience engaging and relatable for all participants.
Our Training:
Some examples of the training we provide include:
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Moral Injury – Learn to identify and differentiate moral injury from PTSD and how to support those experiencing it, including self-care.
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Cumulative Trauma Awareness – Understand how multiple traumatic events impact the brain and its affect on mood, relationships and behaviours.
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Post Traumatic Growth – You’ve had the pain, now get the gain. Learn how to go beyond resilience to growth after traumatic events.
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Accidental Counsellor – How to provide effective short term mental health support to your colleagues and team members.
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Effective Feedback Techniques – improving the quality of your informal and formal feedback to maximise employee wellbeing and productivity.
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Managing Aggressive Behaviour – de-escalating and dealing effectively with unruly customers, colleagues and members of the public.
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Critical Incident Response – knowing what to do, when and for whom during and following a potentially traumatic event.
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Psychosocial Risk Management – understanding your psychosocial risk obligations and the fours steps to proactive, collaborative management.
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Coaching Strategies for Underperforming Employees – using coaching techniques instead of formal performance management plan.
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Psychologically sensitive leadership – learn how to lead your team in a way that is both people and task focussed.